Return & Refund
If the item delivered is physically damaged/ defective or is different from their description on the product detail page, it will be eligible for a free replacement or full refund.
To initiate the return or refund process, we kindly request an Uncut Unboxing Video of the Product. This helps us ensure a smooth and efficient resolution for your request.
To initiate a return, Please call our customer care number or email [email protected] [on the day of delivery].
A reverse pickup will be arranged by us for smooth return process (If applicable).
Cancellation
For Cancellations, Please cancel your order before dispatch from “my account” page or contact [email protected] to cancel order.
Order with “On hold” status will be cancelled automatically after 48 hours.
Refund On Cancellation – Please note in case, buyer wish to cancel order then Payment Gateway charges will be deducted and we will refund you the amount within 21 Business day to source of the Payment.
Cancellation Charge (Customer requested)
- Any Payment Gateway based payment – 3%
- UPI/Direct Bank Transfer Payment Gateway – No Cancellation Charge.
Note:- We reserve right to cancel suspicious order(s).